Personalized protection at scale: how Telefónica Tech boosts employee resilience with Kymatio

The challenge: scaling cybersecurity awareness across a multinational workforce

Telefónica is one of Europe’s leading telecommunications multinationals, headquartered in Madrid. Through Telefónica Tech, the company accelerates digital transformation with services in cybersecurity, cloud, IoT, big data, artificial intelligence, and blockchain.

With tens of thousands of employees worldwide, the challenge was clear: how to ensure that every individual, regardless of their role or location, had the right level of cybersecurity awareness. Traditional generic training tools did not account for the specific risk profiles of different employees, leaving critical gaps.

The solution: personalized, risk-based awareness and monitoring

Telefónica chose Kymatio for its ability to detect vulnerable human risk groups within the organization and provide targeted behavioral guidance. Unlike generic training solutions, Kymatio tailors awareness and recommendations to the exposure level of each employee, ensuring that high-risk profiles receive the attention and tools they need most.

“There are generic awareness and training tools in the market, but they don’t consider the specific profile and exposure level of each employee. Kymatio allows us to identify the most vulnerable groups and deliver differentiated behavior guidelines.”
— Rames Sarwat, SVP of Sales, Telefónica Tech

This approach strengthened Telefónica’s internal resilience while complementing its existing training ecosystem, saving resources and focusing efforts where they matter most.

The impact: stronger resilience, targeted guidance, and enhanced compliance

By adopting Kymatio, Telefónica Tech has:

• Improved detection and monitoring of high-risk employee profiles.
• Delivered tailored cybersecurity recommendations at scale.
• Reinforced compliance with corporate and regulatory requirements.

Kymatio provides Telefónica with a sharper, more personalized lens on human cyber risk—helping the company protect its people and assets across a highly complex global environment.