Smartick Reduces Human Error in Cybersecurity Attacks by 80% with Kymatio HRM

The challenge: protecting children’s and families’ data from cyber threats

Smartick, an online educational platform for children aged 4 to 14, manages sensitive personal and academic data on a daily basis. The security of this information is critical: beyond compliance, the company is deeply committed to ensuring that both its internal team and the families it serves operate in a safe digital environment. The challenge was to raise awareness and improve employee responsiveness against threats such as phishing and social engineering.

The solution: continuous training and tailored phishing simulations

With Kymatio, Smartick rolled out a continuous awareness and training program tailored to each employee’s specific needs. Regular phishing campaigns were launched, including highly realistic spear phishing simulations. The platform also integrated neuropsychological assessments and interactive chatbot sessions that—thanks to an intuitive, visually appealing UX—achieved high participation rates.

“In the first campaign, 67% of employees entered their credentials during the simulated attack. Today, that number is down to 14%.”
— David Rodríguez, Technology Department, Smartick

The impact: a more alert workforce and significantly lower risk

After implementing Kymatio, Smartick achieved:

• 80% reduction in human errors in simulated attacks.
• Over 80% engagement in awareness sessions.
• Real-time visibility and reporting on human cyber risk across the organization.

The combination of personalized training, realistic simulations, and neuropsychological analysis has significantly strengthened the company’s cybersecurity culture.

“In the children’s learning space, security is paramount. A cybersecurity tool like Kymatio is invaluable in helping us fulfill this responsibility.”
— David Rodríguez, Smartick